FAQ

Browse our collections, select your preferred watch variant, and click 'Add to Bag' or use the direct 'Order on WhatsApp' button. If ordering through the cart, click checkout to secure booking, or simply tap the WhatsApp order option to finalize details manually with our curation desk.

We offer secure Cash on Delivery (COD) across Pakistan. Additionally, you can pay via bank transfer prior to dispatch if preferred. All bank details will be securely shared by our team during order confirmation.

Yes! We provide complimentary, fully insured express shipping to all major cities and towns throughout Pakistan, ensuring your premium timepiece arrives safely at your doorstep.

Standard deliveries take 2 to 4 business days. Lahore orders are often dispatched and delivered even faster, usually within 24 to 48 hours.

We offer a hassle-free 3-day exchange policy if the timepiece is unused, undamaged, and remains in its original luxury packaging. Simply contact our support desk on WhatsApp to initiate an exchange.

Absolutely. All TIME FLEX watches are curated utilizing highest-grade 316L stainless steel, custom dial alignments, and premium Japanese/Swiss-grade quartz or automatic movements. Each watch is quality-tested in Lahore before shipment.

Yes. Every TIME FLEX watch comes with an official 1-Year (365 Days) movement warranty. Your luxury box will contain your official stamped warranty card.

Once your watch is dispatched, we will send your courier tracking number directly to your WhatsApp. You can follow its transit in real time, or simply message us for instant updates.